We have been experiencing an exceptionally high volume of calls, which can at times result in longer waiting times when contacting us by phone. We apologise for any inconvenience and ask for your patience.
Please note that you can also use the following online contact details to inform our Company of your request for care organisation, thus avoiding the occasional longer waiting time until our staff can be connected:
-via the form available in the Contact Us section of our website: for general information requests without logging in, for specific requests related to your existing health insurance, you can submit your request to our Company after registering online and logging in
-by e-mail to alfa@globalassistance.hu
Our staff will contact you as soon as possible after your request.
In addition, by registering on the portal and logging into your online account:
-book an appointment 24 hours a day, without waiting for an appointment, for examinations available online
-if you wish to go for a self-arranged examination - covered by health insurance at a later date - you can also make a prior declaration of your claim for reimbursement and submit the documents.
-if you experience a registration problem, please send an e-mail with the subject "Registration error" to online@globalassistance.hu. Please attach a screenshot of your registration form with the system error response.
Global Assistance Kft.
